Black and white apostrophes on top of a yellow background

Studying in the UK: Guide on What to Know & Where to Get Help

Studying abroad brings many opportunities but also potential difficulties. Read our guide to find out what you need to know and where to get support.

AdviceGuideInternationalSupport
Small globe in a human hand

Studying in the UK:  What to Know & Where to Get Help

Studying in the UK is an exciting and rewarding experience, offering international students world-class education, diverse cultures, and countless opportunities. While most students enjoy their time without major difficulties, it’s always helpful to be aware of potential challenges that might arise. Understanding these issues ensures you’re prepared and know where to seek support if needed. This guide highlights key areas to be mindful of and provides resources to help you make the most of your time in the UK with confidence and peace of mind.


What kind of support can you expect from your Students' Union?

The Students’ Union provides general guidance and signposting but cannot offer legal advice on visas or immigration matters. If you require specific help with visas or international student affairs, please see the 'Key Resources' section below.

 

Click on the headings below to read about some of the challenges international students need to be aware of:

 

Employment Issues

Employment Issues

International students should make themselves aware of their employment rights and visa restrictions to avoid these issues. Key concerns include:

  • Many students are limited to working up to 20 hours per week during term time, but conditions can vary. International students should check the work conditions attached to their visa.
  • Employers withholding wages or paying below the legal minimum wage.
  • Employers cutting hourly pay rates unfairly.
  • Unfair dismissal or contract changes without consent.
  • Workplace discrimination or unsafe conditions.
  • Modern slavery risks – recognising warning signs.
  • Bullying and Harassment – protected under the Equality Act 2010 - The protected characteristic of ‘race’ under the Equality Act 2010 includes race, colour and national or ethnic origins (including citizenship), so any form of unfair treatment or xenophobia on this basis could constitute discrimination.

If you experience any of these issues, reach out to the Students’ Union, the UK Council for International Student Affairs (UKCISA), or your university’s support services for guidance.

Housing and Accommodation Issues


Housing and Accommodation Issues

Finding suitable accommodation can be a challenge. Issues to look out for include:

  • Landlords holding passports – Landlords asking to keep your passport or other identity documents should be treated as a serious warning sign. You should retain control of your own identity documents
  • Substandard living conditions – Know your tenant rights.
  • Unreasonable rent increases or unfair deposit deductions.
  • Difficulty securing accommodation due to lack of UK-based guarantors.
  • Rental Discrimination – Resources available via Shelter guidance.
  • Where to seek help: Exeter International Team, Student Union, Cornwall Council, or external housing support services.
  • To report unfair housing practices, seek advice from student support services or external housing organisations.

Financial Challenges


Financial Challenges

Some international students struggle with financial matters due to limited access to certain banking services and funding. Key issues include:

It is essential to plan your finances carefully and seek advice from university financial support teams if needed.

Academic and Cultural Adjustments


Academic and Cultural Adjustments

Adjusting to a new and unfamiliar education system and culture can be overwhelming. Some challenges include:

  • Understanding plagiarism and academic integrity policies.
  • Adapting to different teaching styles and assessment methods.
  • Language barriers affecting communication and coursework.
  • Cultural differences in social and academic interactions.

University international teams and study skills support programs can help ease this transition:

As well as Sports and Societies at the SU!
Or join the SU's International Students' Collective.

 

Key Tips

 

🚨 Scams Targeting International Students

Unfortunately, international students are sometimes targeted by scammers who rely on fear, urgency, or unfamiliarity with UK systems.

Be particularly cautious if someone contacts you claiming to be:

  • The Home Office, UK Visas and Immigration (UKVI), or another government department.
  • The police or a court.
  • Your bank.
  • A landlord asking for payment before you've seen accommodation.
  • A company offering a job that requires you to pay fees upfront.

Remember:

  • The Home Office, police, universities and legitimate banks will not demand immediate payment over the phone.
  • Never transfer money to a "safe account" because someone tells you your bank account is at risk.
  • Never share passwords, banking PINs, one-time security codes, or online banking login details.
  • If something feels suspicious, stop communicating and verify the request using official contact details from the organisation's website.

➡️ If you think you may have been targeted by a scam, contact your bank immediately and seek advice from the Students' Union Advice Team or your university support services.

For more information on common scams and how to protect yourself, visit our Scams and Fraud Advice page.


Key Resources, Support and Contacts

A range of support services and key resources are available to help international students navigate these challenges:


Raising Awareness in the Community

The Students’ Union is working to highlight these challenges and raise awareness among students and the wider community. By ensuring international students know their rights, we can help prevent exploitation and unfair treatment. Encouraging students to report concerns and seek support is a key part of this initiative.


Final Thoughts

International students bring diversity, talent, and global perspectives to UK universities, but they also face unique challenges. By staying informed and seeking the right support, they can navigate these challenges more effectively. If you are facing any difficulties, do not hesitate to reach out for help.
For any further questions or concerns, contact your Students’ Union or university’s international support team.

Falmouth & Exeter Students' Union logo

Falmouth & Exeter Students' Union
Penryn Campus
Penryn, Cornwall
TR10 9FE

© Falmouth & Exeter Students' Union 2021

Falmouth & Exeter Students’ Union is a charitable incorporated organisation (CIO) registered in England and Wales, charity number 1193045