What Advice do we offer?
Our friendly, approachable team of experts provide advice on Finance, including hardship support, budgeting and student funding entitlement; Accommodation and Housing, irrespective of whether you’re living in university halls or renting in the private sector; Academic-related Support, covering academic appeals, academic misconduct, disciplinaries, complaints, Consumer Rights, Employment Rights and more.
We have recently made a few changes to the Advice Service to make it even more useful for you. You can now access a range of informative resources to help guide you through any issues you may be experiencing.
Make an appointment
Make an appointment quickly and easily via our appointments page. The booking process enables you to choose an available slot at a date and time that best suits you to speak with our expert advisers over the phone or via Microsoft Teams.
You can still email us at firstname.lastname@example.org if you have any other queries.
Book an appointment
Attending your appointment
When attending your online appointment via Teams:
- Please be on time. We want you to get the full benefit from your meeting!
- Please have any relevant documents ready and downloaded. For instance, if you want to discuss your accommodation, have a copy of the tenancy agreement digitally to hand. Or if you want to discuss an application to the Hardship Fund, please complete as much of the application form as possible before coming to the online appointment.
EU Settlement Scheme
If you are a student from the EU, EEA or Switzerland and are intending to live, study and work in the UK beyond 31 December 2020, you will need to make an application under the EU Settlement Scheme.
Download EU Settlement Scheme PDF