Problems in the Community

You’re still a student when you’re off-campus, so we want to support you with any problems that may arise when you are out in the wider community. This includes ensuring your fire alarms are tested and who to go to if you have encountered a hate crime.
Members of the local community stood outside a building talking

24-Hour Safety Advice

Check out this link from Cornwall Council to direct you to information you may need to consider in your fire risk assessment, and advice that may help you improve fire safety in your premises.

Fire Safety Advice

Anti-Social Behaviour Team

Cornwall Housing has a specialist team which investigates reports of anti-social behaviour and aims to resolve any issues by working alongside the local community and local agencies such as Devon and Cornwall Police. You can email the team directly on antisocialbehaviour@cornwall.gov.uk.

Living Support Team

The Living Support team provide support and signposting for students; dealing with welfare and behaviour issues. Book an appointment by emailing livingsupport@fxplus.ac.uk, call 01326 370460 or make an appointment in person at The Compass helpdesk.

Student Support (Living Support and Wellbeing teams)

Community Safety Team

Community safety is all about the issues that make people unsafe, or feel unsafe, in their communities. Achieving safer communities depends on everyone working together to find local solutions to local problems. Find out more on their webpage or email the team directly on communitysafety@cornwall.gov.uk.

Community Safety

Multifaith Chaplaincy

Becky Nesbitt is your Multifaith Chaplain and, together with a team of volunteers, the chaplaincy is available to serve the pastoral and spiritual needs of students and staff at both Falmouth and Penryn campuses. To make an appointment call 01326 370460 or email chaplaincy@fxplus.ac.uk.

Multifaith Chaplaincy

President Welfare & Inclusivity

If you feel you need to chat to someone but aren't too sure where to go, have a chat with our SU President Community & Welfare.
You can get in touch with them by emailing presidentwelfare@thesu.org.uk.

President Welfare & Inclusivity

Falmouth Town Council

Do you live in Falmouth? Check out the Falmouth Town Council website to find staff contact details, minutes and agendas, who the mayor is, and links to key resources.

Falmouth Town Council

Penryn Town Council

Do you live in Penryn? Check out the Penryn Town council website to find staff contact details, minutes and agendas, who the mayor is, and links to key resources.

Penryn Town Council

Keeping Safe

Cornwall Fire, Rescue and Community Safety (CFRCS) Service is responsible for a wide range of services that make Cornwall safer. Check out their helpful links about key information in areas such as fire, water and road safety.

Keeping Safe

The Community and Environment

Cornwall Council have a duty to community and environmental protection. Should you need to contact Cornwall Council to raise a concern or complaint about noise nuisance or waste issues you can contact them directly on communityandenvironmentalprotection@cornwall.gov.uk.

Police Response

Not sure who to contact? Ask NED! NED (Non-Emergency Directory) is a service that combines the questions that members of the public have asked with contact details of those that can help.

Contact Devon & Cornwall Police

Falmouth & Exeter Speak Out

Falmouth & Exeter Students' Union is an inclusive community, where everyone has the right to be treated with respect. If you have been affected by harassment, bullying, intimidation or discrimination we are here for you, speak out.

Speak Out

24-Hour Fire Safety Advice

Check out this link from Cornwall Council to direct you to information you may need to consider in your fire risk assessment, and advice that may help you improve fire safety in your premises.

Cornwall Fire & Rescue Service

Student Services

Student Services provide a range of support, information and specialist services, and are here to support you throughout your studies. A good starting point if you don’t know which service you need, is The Compass – student information desk, who can advise and signpost you to the right service.

Student Service

Noise Nuisance and Waste

Cornwall Council have a duty to community and environmental protection. Should you need to contact Cornwall Council to raise a concern or complaint about noise nuisance or waste issues you can contact them directly on communityandenvironmentalprotection@cornwall.gov.uk.

Online Safety and Skills

Check out these helpful links and resources from the Study Hub such as keeping your online identity safe, copyright information and web searching safely. There is also a comprehensive list of external links, books and tools for digital literacy and IT skills.
 

Technology and Digital Skills

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Falmouth & Exeter Students' Union
Penryn Campus
Penryn, Cornwall
TR10 9FE

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