Just because you have stepped off the campus you study on doesn’t mean that you have stopped being a student, and we want to support you in all ways including any problems that arise while you are in the community. This is everything from making sure your fire alarms are tested to who to go to if you have faced a hate crime.
If you are unsure of who to go to for help, or want information that isn’t below, please email Tell.Me@fxu.org.uk and we will be able to help you be in with support or knowledge.
Check out this link from Cornwall Council to direct you to information you may need to consider in your fire risk assessment, and advice that may help you improve fire safety in your premises.
Cornwall Housing has a specialist team which investigates reports of anti-social behaviour and aims to resolve any issues by working alongside the local community and local agencies such as Devon and Cornwall Police.
You can email the team directly here.
The Living Support team provide support and signposting for students; dealing with welfare and behaviour issues.
Book an appointment by emailing email@example.com, call 01326 370460 or make an appointment in person at The Compass helpdesk
Community safety is all about the issues that make people unsafe, or feel unsafe, in their communities. Achieving safer communities depends on everyone working together to find local solutions to local problems.
Find out more on their webpage or email the team directly here.
Becky Nesbitt is your Multifaith Chaplain and, together with a team of volunteers, the chaplaincy is available to serve the pastoral and spiritual needs of students and staff at both Falmouth and Penryn campuses.
To make an appointment call 01326 370460 or email firstname.lastname@example.org
If you feel you need to chat to someone but aren't too sure where to go, have a chat with our SU President Community & Welfare.
You can get in touch with them by emailing email@example.com, calling 01326 255861, or by popping in the SU office.
Do you live in Falmouth?
Check out the Falmouth Town Council website to find staff contact details, minutes and agendas, who the mayor is, and links to key resources.
Do you live in Penryn?
Check out the Penryn Town council website website to find staff contact details, minutes and agendas, who the mayor is, and links to key resources.
Cornwall Fire, Rescue and Community Safety (CFRCS) Service is responsible for a wide range of services that make Cornwall safer.
Check out their helpful links about key safety information, such as fire, water and road.
Cornwall Council have a duty to community and environmental protection.
Should you need to contact Cornwall Council to raise a concern or complaint about noise nuisance or waste issues you can contact them directly here.
Not sure who to contact? Ask NED!
NED (Non-Emergency Directory) is a service that combines the questions that members of the public have asked with contact details of those that can help.
Tell Me is an email service that acts not only as advice and support for students but also a third party reporting centre for hate crimes.
This is a service designed around you, the students. So please, Tell Me.