Book an Appointment with the SU Advice Team
Before booking, please check our Advice Guides for quick answers to common questions — they might save you a trip!.
Winter Opening
The Advice Service will be closed from Friday 19 December and will reopen on Monday 5 January.
You’re welcome to keep emailing us during the break, and we’ll get back to you as soon as we can.
We hope you have a lovely winter break!
🕒 15-minute Drop-in Appointments
Quick chat for brief advice or questions.
- Online (in-person possible if requested)
- Book up to 24 hours in advance
- Available:
- Drop-ins will return again in January - check back then!
Book Appointment
🚶15-minute Walk-in Sessions (no booking needed)
- Walk-ins will return again in January - check back then!
📅 30-minute Appointments
For more complex issues or when you need extra time.
- Online (in-person possible if requested)
- Available Mon-Fri
- New slots open daily (10-day rolling calendar)
If no times are showing, check back tomorrow for more availability.
- Appointments will return again in January - check back then!
Book Appointment
If you can’t find a time that works, email us at advice@thesu.org.uk — we’re happy to help.
*We also hold Animal Therapy and Craft drop-ins, find more info here!
Attending your appointment
Be punctual
Please be on time - we want you to get the full benefit from your meeting!
Be prepared
Please have any relevant documents ready and downloaded. For instance, if you want to discuss your accommodation, have a copy of the tenancy agreement digitally to hand. Or, if you want to discuss an application for the Hardship Fund (Falmouth) or Success For All Fund (Exeter), please complete as much of the application form as possible before coming to the online appointment.
Feedback
We'd love to hear what you thought of our service and would be grateful if you could fill in our short anonymous feedback form below to help us adapt and improve the support we offer.
Student Advice Service Feedback Form