A message from the IT Helpdesk

We are aware that a number of staff & students have received “phishing” emails since their return to campus. A phishing email is designed to trick the recipient into supplying  personal information (such as username/password) to a 3rd party so that they may exploit that information. Whilst we do everything in our power to prevent these emails coming onto to campus (over 1 million spam emails blocked every month) we still require users to be vigilant on any unexpected emails they receive which try to make them click on a link or ask for personal details.

Further information about Phishing can be found on these useful links:
https://www.apple.com/legal/more-resources/phishing/
http://www.microsoft.com/en-gb/security/online-privacy/phishing-symptoms.aspx
https://safety.yahoo.com/Security/PHISHING-SITE.html

If you are unsure about the content or validity of any email you receive, then please contact the IT Service Desk on the details below:

An example of a recent email is as follows

___________

Dear E-mail User

We hereby announce to you that your email account has exceeded its storage limit. You will be unable to send and receive mails and your email account will be deleted from our server. To avoid this problem, you are advised to verify your email account by clicking on the link below. Please click the link Below To Validate Your Mailbox And Increase Your Quota.
 
MAIL-GATEWAY
 
Failure to do this will have your account deactivated to avoid unauthorised usage.
Regards,
Abuse/Help Desk
Thank you.

___________

IT Service Desk

ICT Service Delivery
Penryn Campus, Penryn, Cornwall TR10 9FE  

Direct line: 01326 213822
Email: servicedesk@fxplus.ac.uk
Web: www.fxplus.ac.uk
Twitter: https://twitter.com/FalUoEIT