Several students have contacted the Students’ Union seeking clarity about rent and, in particular, whether they still have to pay it or can move out without further liability.
Below is a summary of what we understand to be the current position for students living in the various different types of accommodation.
Glasney, Kimberley Townhouses, Montezuma House, Packsaddle and Tuke House
FX Plus manage this accommodation and has emailed all students who rent rooms there.
If you do not intend to occupy your room in Glasney, Kimberley Townhouses, Montezuma House, Packsaddle and Tuke House accommodation after the Easter break (i.e. from 25 April), you can request that FX Plus releases you from your accommodation contract. The position is slightly different for Exeter and Falmouth students.
• Exeter students: you can request to be released from your accommodation contract for the last two weeks of Term 2 and all of Term 3, so that you will not be charged from 14 March. Exeter students should complete this online accommodation form
• Falmouth students: you will not be charged the third term’s instalment of your rent (eight weeks). Falmouth students should complete and return this form
All students who rent a room in any of Glasney, Kimberley Townhouses, Montezuma House, Packsaddle and Tuke House must complete and submit their particular form by Friday 17 April whether you wish to be released from your contract, or to remain in your accommodation.
You can request to be released, even if you have belongings in the room. In line with government guidance, you will be unable to collect any items until the current travel and social distancing measures are lifted. Please note that it is as a condition of the offer to terminate your contract that FX Plus reserves the right to pack up and securely store your belongings if operational obligations require it. Updates will be sent to you, so please make sure you continue to check your University email account.
If you plan to stay in university accommodation until the end of end of your contract, you will continue to pay rent in the normal way. In addition, if you want to stay in university accommodation beyond the end of your current contract, you will be able to – to discuss this further contact email@example.com
Maritime Studios and Ocean View
Hello Student manage this accommodation. Below is details of their ‘early release’ scheme.
If you have moved out, or want to move out early, subject to completing the procedure set out below, Hello Student will not charge you any rent from 25 April 2020 onwards. If you have paid in advance, you will receive a refund.
In order to meet the conditions of the rent payment credit from 25 April 2020, you will need to:
• Complete the ‘Early Release Form’ on this link by 5pm on 17 April 2020
• Ensure that you are up to date with your rent payments up to and including the 24 April 2020
• Ensure you have paid any ’other’ charges on your Hello Student account.
• Confirm that you have moved out by 25 April 2020
The Early Release Form asks for more information regarding your current status and whether you have moved out completely or if you still have belongings in your flat which you still need to dispose of or arrange for collection before the 25 April 2020.
If Hello Student does not hear from you by Friday 17 April 2020, they will assume that you are continuing to live with them.
CRM Students manage this accommodation.
Both Exeter and Falmouth students can request to be released early from their accommodation agreement. The process is the same as for students living in Glasney or Packsaddle.
• Exeter students: you can request to be released from your accommodation contract for the last two weeks of Term 2 and all of Term 3, so that you will not be charged from 14 March.
• Falmouth students: you will not be charged the third term’s instalment of your rent.
ALL Sidings students need to make contact with the onsite accommodation team to confirm you wish to be released from contract by Friday 17 April
Private sector HMOs, houses and flats
It’s a decision for individual landlords as to whether they are prepared to release their tenants from a tenancy agreement.
If you’ve moved out early or want to move out early, ask your landlord for a release. The worst that can happen is that they say, ‘No’.
If you’re struggling to pay your rent and think you might not be able to pay on time, it's important that you let your landlord know as soon as possible and, having done so, update them regularly. Here's a draft letter that you might want to adapt to meet your needs. If you need more help, or have any other questions, contact an SU adviser firstname.lastname@example.org).
If you’re experiencing hardship and are struggling to pay the rent, you could apply for financial support from your university.
• Exeter students: the University has established an Emergency Assistance Fund to help all students in financial difficulty due to the Covid-19 outbreak – Make an application to the Emergency Assistance Fund. The University also administers a Hardship and Retention Fund - Register and apply to the Hardship and Retention fund.
• Falmouth students: The University also administers a Hardship Fund. Applications should be submitted online through My Falmouth under the ‘My Finance’ section.