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To make things a little easier, we have been working on updating how students can book an appointment with us.

You can now make an appointment quickly and easily using the application below. You will be guided through making a booking to chat to one of our expert advisers by choosing an available time slot and date that suits you. Our advisers will be able to set up an appointment over the phone or via Microsoft Teams.

You can still email us at if you have any other queries.






When attending your online appointment via Teams:

  • Please be on time

  • Have any relevant documents ready and downloaded; For instance, if you want to discuss your accommodation, have a copy of the tenancy agreement digitally to hand.

  • If you want to discuss an application to the Hardship Fund, before coming to the online appointment, please complete as much of the application form as possible.