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SU President Welfare & Inclusivity Charlotte Agnew


SU President Welfare & Inclusivity



I’m Charlotte Agnew and I am your President Welfare & Inclusivity. My main role is to bring the voices of students to the foreground in topics surrounding your welfare, as well as making sure that every student feels included during their time at university.

I will be representing students from both Falmouth University and the University of Exeter's Cornwall Campuses, being sure to fully support in areas that are outside of your academic studies. These areas include mental wellbeing, welfare, accessibility, inclusivity, and diversity. I cannot wait to work closely with the student communities to help raise awareness on important topics, develop and execute campaigns, and help to support and enhance student welfare services.


Roles & Responsibilities

  • Community & welfare representation
  • Liberation and faith
  • Accessibility
  • Equality & diversity
  • Widening student participation
  • Local community
  • Private housing and quality accommodation
  • Elections
  • Health, happiness, and wellbeing
  • Sexual, mental and physical health
  • Disability and specific learning differences
  • Fighting hate crime & supporting students
  • Liaising with student support services, living support, the police, multifaith chaplaincy and the FXU Advice Service
  • Accommodation - covering university owned and managed accommodation and including ResLife

I'll be updating you throughout the year on the work I'm doing.


Top Priorities

  • I will be working closely with living support and wellbeing support, both of which are under FXPlus, to help find alternative ways to make the forms easier to fill out.


Progress Updates:

  • 23/09/2020 I had a meeting with Kieth Hawsworth (FXPlus, Head of Living Support.), to discuss priorities for the upcoming year, the history of application forms in wellbeing as well as the systems that are currently in place and what needs to be improved.

  • 23/09/2020 I discussed these items further with David Dickinson (FXPlus, Head of Library Services).


  • I will prioritise planning important cultural dates such as Black History Month as well as international food weeks that highlight and celebrate key religious holidays. I will be working closely with empowering the Liberation committee, activity groups as well as students to help lead on these.


Progress Updates:

  • 23/09/2020 I met with Amelia Banton (SU President Experience) and Sophie Harrison (Director of Membership Services) to discuss our plans for Black History month.

  • 23/09/2020 I then met with Rosie Lea (SU Societies Coordinator) and Jasmine Jelley (Comms and Design Coordinator) to further discuss plans into the final details, before writing a statement.

  • 23/09/2020 Our Black History Month participation call-out has been shared to all students.

  • Due to the need for wearing masks and social distancing in light of Covid-19, I want to make sure that important resources are distributed to students to improve accessibility in communication. These include badges for those who rely on lip-reading or are feeling anxious, as well as apps such as live subtitling to make communication easier.


Progress Updates:

  • 23/09/2020 I met with Sarah Davey (CEO of Students’ Union) and Sophie Harrison (Director of Membership Services) to discuss Covid-19 resources for students, which included the possibility of distributing badges and lanyards to students that needed to visually communicate any extra needs due to the changes on campus, such as lip-reading issues for masks as one example.


Other Priorities

  • I want to highlight different student experiences with a short film series project, acknowledging more diversity for international students and isolated students. this will in turn create collaboration opportunities for societies, to gain their understanding and perspective on these stories.


Progress Updates:

  • 23/09/2020 I raised this item in a Mature Students Working Group

  • 23/09/2020 Discussed in terms of finances for the upcoming year as well. Plans are being paused due to the uncertainty of Covid-19, but with the hopes of filming it in 2021.

  • I want to ensure that subtitles for online content is mandatory as part of the Quality Impacts Assessments.


Progress Updates:

  • 23/09/2020 I met with the Accessibility Team at FXPlus, who were really keen to take this on board to ensure that online learning is as inclusive as possible. We discussed Microsoft Teams subtitling possibilities as well as apps that are currently available that we could put on the resources page online.

  • I aim to Finalise Cornwall Speaks Out, which is a joint Falmouth/Exeter hate crime reporting tool. This continues the work that Allie Guy (Previous President Welfare & Inclusivity) has done, which replaces the existing Tell Me tool.


Progress Updates:

  • 23/09/2020 The tool is now officially called Falmouth & Exeter Speaks out.

  • I will look into improving routes around campus, to ensure that all routes are accessible via wheelchair and meet other accessibility needs.


Progress Updates:

  • 23/09/2020 I attended Campus trials which tested out the one-way systems to ensure that they were suitable before new students arrive due to the new Covid safe one-way systems that have been put in place.

  • 23/09/2020 Although accessibility is good throughout routes, I flagged up that there needed to be clearer signage for accessible routes that are in place to make things as clear as possible.

  • I will look into creating a new widget on the Falmouth + Exeter App which allows easier access to useful resources. These will be both for students looking for new accommodation and for those moving out of university accommodation, such as halls.

  • I want to update the communication between students and academic staff to make sure that people’ ILPs are updated and checked more regularly, for an improved and more accessible teaching experience.


Progress Updates:

  • 23/09/2020 I discussed this item in a meeting with the Accessibility Team at FXPlus to gain an understanding of systems that are currently in place for both Falmouth University and University of Exeter (Cornwall).

Look into the funding of mental health services for university students and help find alternative resources to help alleviate waiting times for living and wellbeing support.
Highlighting different student experiences with a short film series project, acknowledging more diversity for international students and isolated students. Creating collaboration opportunities for societies, to gain their understanding and perspective on these stories



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